
Booking a trip with us is simple, and every step is handled directly by our team in Cusco and Lima, not through a call center or a third-party agency. Here's exactly how the process works, whether you're joining a short trek, a multi-day tour, or a longer travel package.
Reach out to us with your preferred travel dates and the tour you're interested in, whether it's the Salkantay Trek, the Inca Trail, the Sacred Valley, or any other package on our site. We'll confirm availability and walk you through the details before you commit to anything.
There's no sales department here. You'll be talking with the people who actually organize the trips, so any questions about the itinerary, group size, or logistics get answered by someone who knows the trail firsthand.
To confirm your booking, we ask for a 50% deposit paid by credit or debit card. This applies to every tour we offer, regardless of length or destination. The deposit is non-refundable because we use it right away to purchase entrance fees, bus tickets, and train tickets on your behalf, so your spot and logistics are locked in as soon as you book.
The other 50% is paid once you arrive in Cusco, one to two days before your trip starts. You can pay this balance in cash or by card, whichever is easier for you.
If you're booking on short notice, less than two days before your travel date, full payment is required upfront. This gives us enough time to secure permits, transportation, and any other arrangements needed for your trip.
We accept credit and debit cards with no additional surcharge. We no longer offer Western Union, MoneyGram, or bank transfers as payment options, so please plan to use a card for your deposit and, if needed, for your balance in Cusco.
Once your deposit is processed, you'll receive confirmation of your booking along with any additional details you need before your trip, packing recommendations, meeting points, and what to expect on the trail.
If you have questions at any point, before booking, after paying your deposit, or once you're in Cusco, contact us directly and we'll help you sort it out.
02 September 2026
22 July 2026
10 September 2025
04 September 2025